DynaSis Technical Support

Welcome From the Technical Support Team:
In the ever-changing world of technology, businesses are seeking reliable service and solutions to their needs. DynaSis provides the products and services you need to achieve your goals. We’re more than your service company. From access to hosting, from remote helpdesk services to digital veins–your business solutions are just a click away!!!

Support Coordinator

As a DynaSis customer, you have a dedicated support coordinator that handles all your service needs. Your service calls are entered into a “state of the art” HelpDesk System. This system tracks all service calls from inception to completion while notifying management of problems or delays. All service calls are followed up by your support coordinator to ensure your complete satisfaction.

Virtual Chief Information Officer

Clients are assigned a VCIO to help them create a technology road map so they can be better equipped to plan for technology needs and align them with the business goals. VCIO’s hold regular meetings with clients to check on service performance and satisfaction.

DynaSis Engineers

Technical experts with top-notch industry certifications and broad experiences provide your on-site and remote technical support. This solid foundation of experience proves invaluable in addressing and satisfying the technology needs of our clients.

Support Plans

DynaSis can customize a support plan based on your company’s needs now and into the future. Ask your product specialist about our Technical Reviews, Digital Veins or ITility support plans.

Note: All calls into our Technical Support team after hours listed, requires a current support contract. Calls are answered during business hours, Monday through Friday, excluding holidays. Note: A valid technical support contract is required to request technical support electronically.