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When is Your Business Ready for the Cloud?
Simply put: Now!
Like we’ve been doing in recent weeks, we are taking another look-back at some recent white papers we have written that we believe are important enough to again bring to your attention. This blog refers to the white paper: Is Your Business Big Enough for the Cloud?
First, what exactly is the Cloud? The cloud (and the term is not something we would have chosen) is simply a cluster of servers that serve many businesses. These servers are usually located in a highly secure facility that offers protections that no small to mid-sized company could afford. The cloud is not some bizarre technology that only the most sophisticated businesses should consider. In fact, you are using the cloud right now: smartphone apps, mobile banking, Google Docs, Gmail, and lots more.
While the White Paper mentioned above goes into more detail, let’s just quickly take a look at some of the advantages of using a cloud (like the DynaSis Business Cloud):
Data Backup: there are few things in today’s technology world more important than good backups. There is so much that can go wrong, although proper IT support and planning can prevent much of this, that you need to be prepared. Sure, you can back up in your office, but the cloud is much safer. (Hybrid systems are also good options, where some backup work is done in your office and other is done in the cloud. Ask us.)
Mobility: Your people are on the road, working from home, in hotels, customers’ offices, etc. Your cloud service is much less likely to go down than is your in-office service. The last thing you want is your sales team that’s visiting a customer on the west coast to be unable to open important documents.
File Synching and Sharing: Actually part of Mobility, the cloud allows quick and seamless ability to share documents and synchronize them so everyone is on the “same page”.
Storage: As your needs expand or shrink, you can cost effectively increase or decrease storage capacity without buying new server equipment. If your business changes, you can download archive document to tape and decrease storage costs.
Always Up-To-Date: For apps like Microsoft Office 365 and others, online versions (which are in the cloud) are always updated, including fixes. Your people are always working on the latest versions with the most useful features.
There is a lot more to understand about the cloud, so download the White Paper mentioned above. Even better, give us a call. After more than 25 years as an Atlanta managed IT support provider, and having worked with the cloud since its inception, we have a lot of good information we are happy to share. Call us at 678-373-0716, or visit us at www.DynaSis.com.
For a long time now, we have been making the claim that “every company is a technology company.” It doesn’t matter if you are designing websites, building houses, or selling pet food and supplies. Do you have a website, an email account? You are using technology every day and in more and more ways every year. Therefore, it seems only natural that you will eventually need a CIO – Chief Information Officer.
Not so fast. Yes, it is entirely possible that a CIO may be the best thing for your company, but it is not something you should be jumping into. It can be very expensive and if the need isn’t really there, you may want to look at other alternatives.
We published a White Paper not too long ago titled: Does Your Company Need a CIO? and in it we examined the costs, benefits and other options.
Good technology people are hard to find and consequently command big salaries. For example, in the Atlanta metro area, the average salary plus bonus for a CIO is $327,000 (per Salary.com). You can save some with a Chief Technology Officer ($267,000) or an IT Director ($201,000), but for the average small to midsized business, that’s still a lot of bucks. (Check out the white paper for details, charts, and descriptions of the different positions. They do NOT all accomplish the same things.)
The answer: (again, read the white paper for details) Hire an experienced and qualified managed IT support provider that will cost you a fraction of the expense of a full-time hire, and will bring to the table a staff that includes professionals that can handle virtually any problem. “Virtually any problem”. That’s important because, with the breadth of technology out there today, no one person, no matter their training or background, can know everything about everything when it comes to the technology your company needs to grow and thrive.
Here at DynaSis, we have been providing managed IT support for more than 25 years. Concerned about cyber security? Ready to investigate the Cloud? We have a staff of well-trained and certified professionals…more than 60 team members…who are well-equipped to see small problems and fix them before they become major issues. We also have the people to work with your executive team to make technology plans and decisions for the future. And we have real live people on duty 24 x 7 x 365, awake and in our office, dealing with overnight patches and upgrades, who can deal with your issues day or night.
If you really want to learn more, give us a call at 678-373-0716 or visit us at www.DynaSis.com.
Not too long ago we published a white paper on Compliance as a Competitive Advantage. In case you missed it, we wanted to mention it again, along with a number of webpages on the subject that we have recently published.
Here’s the thing: if you are in a business that is compliance-centric (finance, healthcare, chemical manufacturing, etc.), you are probably already well-aware of the rules and regulations affecting your industry and, hopefully, keeping everything up-to-date. But there are many other businesses that need to be compliant that haven’t taken the steps necessary to ensure that disaster doesn’t strike…or if it does, be prepared for a quick and seamless recovery. We recently published a series of web pages that address some of the topics and sub-topics of which you should be aware, and they are quick and easy reads.
Compliance: Getting Started. The first step is often both the easiest and the hardest. The information included here gives you a good road map for pulling the trigger. Read More.
Compliance: Data & Network Protection. Takes a look at the protections your company needs internally, including from disgruntles current and former employees, among the biggest threat today. Learn More.
Compliance & Cyber-Security. Every business today, especially small to mid-sized firms, are at risk. Companies that fail to provide adequate protection to their customers’/clients’ data are more and more being held liable for damages. Learn More.
Compliance & Disaster Recovery Planning. With the complexity of today’s cyber-crime industry (yes, it’s an industry), 100% protection is virtually impossible. Planning for rapid and seamless recovery is critical. Learn More.
Compliance & Disaster Recovery Execution. Planning is critical, but so is having the tools and expertise to execute the plan if and when it becomes necessary. Learn More.
Disaster & Recovery Planning & Execution as a Service (DRaaS). If you have the expertise on staff to plan and execute, that’s great. If not, you may want to consider engaging a managed IT support provider to ease the burden. Learn More.
Business Continuity. According to FEMA (Federal Emergency Management Agency), 55% of small to mid-sized businesses that experience a major disaster never reopen, or close within a short time. The reason: lack of preparedness. This quick read gives you an overview of the part an experienced managed IT service company can provide. Read More.
DynaSis has been in the managed IT support business for more than a quarter century. If any of the above topics gives you cause for concern, give us a call. No obligation, no pressure. Just a friendly call during which we can start to explain the cost-effective support we can bring to your company. 678-373-0716.
There’s an old fable, often attributed to Aesop.
A small community of mice lived in the same home where there was also a cat. The cat was a skilled hunter, and the mice were afraid for their lives. But a clever, young mouse had a solution.
“We should tie a bell around the cat’s neck,” the young mouse said. “Then we’ll hear her coming and we can hide before she finds us.”
The other mice readily agreed that this was a good plan, until the oldest mouse in their community raised a weary paw.
“That is a fine plan,” the old mouse said. “I see only one problem. Who will bell the cat?”
All too often, the problem with good ideas isn’t finding them. It’s implementing them.
Like belling the cat, the best IT strategies in the world won’t do you any good if you don’t know how to make them a reality. That’s why you need managed services.
Legendary author Douglas Adams once said, “We are stuck with technology when what we really want is just stuff that works.”
Running an SMB is fraught with tough choices. What do you tackle on your own? When do you turn to experts for outside help? What’s the ROI of keeping things in-house versus outsourcing?
When it comes to the things you truly rely on, like your technology, you can’t afford to take chances. Even short periods of downtime cut into your productivity, hamper customer relations, and sap the enthusiasm from your employees.
You need the best possible performance from your network. But . . . who’s going to bell that cat?
We have a solution. Instead of handling all of your IT solutions yourself, call on the support of a managed services provider. There are several reasons why that’s a smart move for any SMB leader.
We even made a list.
Why wait for something to break to fix it? A managed services provider can proactively keep an eye on your network 24/7. If there are early warning signs of an issue, they can deal with it then instead of waiting until it slows you down.
Of course, some issues pop up without warning. When they do, who do you call? A managed services provider is there at all hours, ready and willing to step in with the solutions you need when you need them.
There’s no shortage of cyber crime. Recent headlines about ransomware attacks and data breaches don’t just spell trouble for huge companies. Small businesses are at risk, too. A managed services provider can help you take steps to mitigate those risks.
Even well-protected networks experience disasters – big things like successful cyber attacks and acts of God, as well as less spectacular interruptions like power outages and human error. A managed services provider can give you a plan for bouncing back from any incident.
Technology is constantly changing. The solutions that work today will be outdated next year. Or next week. A managed services provider can help you keep pace with the best IT options for your business, making sure you always have a cohesive, smart technology strategy.
With your network in good hands, you’re free to focus your attention elsewhere. Grow your business, or cultivate better work/life balance. Your managed services provider will help with any IT hiccups so you can concentrate on what matters to you.
The experts at DynaSis take managed services seriously. We know what it takes to support SMBs. We’ve been doing it successfully for years.
Plus, we see the full picture. Running a business isn’t the only thing you do, and keeping your network online isn’t your only priority. We want to help make you a success in every way we can. Perhaps that’s why working with us is a unique experience.
We truly care.
If you’d like to learn more about managed services with DynaSis, feel free to give us a call. We’ll be happy to explore how our IT support can help you meet your goals.
Mobility is the key to making your company run smoothly. Without mobility, you’re left with a giant bottleneck that makes your company dependent on both physical locations and connections.
Synchronizing your data and making it readily available to your company can open up new business possibilities. With it, you can become more productive, more flexible, and more scalable than ever before.
With these 3 ways, you can attain data mobility and unlock all the benefits that come with it.
The first step to attaining data mobility is to interconnect your physical hardware on your network.
When we talk about hardware, we’re talking about:
Connecting these devices allows them to facilitate information sharing. It also gives you more overall control over your network infrastructure, meaning you can better monitor security and overall data throughout.
Did you know: Smartphones will account for more than 55% of total IP traffic in 2025.
You’ll need to ensure that the devices within your network support connection technologies, likely through wireless transmission methods (such as bluetooth and WiFi connectivity).
Once connected, you can remotely log into a controller device and monitor your entire network of connected hardware.
One of the most important aspects of data mobility is file connection. Utilizing cloud services reduces bandwidth usage on your network. It can also greatly cut costs.
Migrating some applications to the cloud makes them easily accessible by employees, giving them the flexibility to keep work going from anywhere. Take Microsoft Office as an example.
Related: 3 Managed Services to Drive Business Productivity
You can run an Exchange server on-premise to host all your Microsoft Office needs. However, there are exorbitant costs related its maintenance, hardware upkeep, and resource allocation.
On the other hand, migrating to cloud-based Office 365 removes the burden of your on-premise dilemmas. You eliminate costly server upkeep completely while freeing up physical space. Server updates are handled for you, and Microsoft takes care of keeping your data safe.
In addition to cost reduction, your employees attain fluid data mobility to connect to their files and folders from anywhere in the world.
Accessing files remotely is important, but the highest quality work happens through collaboration. For that, it’s vital to invest in a business-grade file sharing solution that can keep up with your workflows.
File sharing allows people to collaborate in real-time on files. The best file sharing platforms will take your interconnected devices and your cloud services and merge them together. Once your data is synced completely, you can easily manage it from a centralized console rather than through multiple complex methods.
Did you know: 56% of businesses say a mobile strategy is very or extremely important to their objectives.
It’s important to note that not all file sharing platforms are equal. You must consider your security, too. The right file sharing platform will encrypt data and prevent it from data theft, data corruption, and data leakage.
Related: Avoiding Cyberattacks: A Brief Guide
Once you establish a proper file sharing platform, your business will have the tools it needs to unlock the full potential of data mobility.
Once you attain data mobility, your business becomes primed for growth and scalability. Data mobility gives you the power to add and remove users easily, while keeping up with your company as it evolves.
It also unlocks unlimited productivity and collaboration, as your organization can work from anytime, anywhere, and from any device.
While extremely important, mobility is just one of the critical aspects of ensuring your IT infrastructure is propelling you towards business success.
For the most part, the days of criminals pulling off dangerous heists are largely gone. And why should they continue? There’s plenty of inherent risk – the criminals could be identified on camera, or face a gun battle with a guard or twenty.
Forget about criminals doing things the old fashioned way. The new era of criminals prefer to steal and sabotage businesses digitally. That means anything from brute-force hacking methods to sly social engineering tactics.
All hope is not lost. Here’s how to mitigate your cyberattack risk.
Simply put, antivirus (AV) programs prevent, detect, and remove malicious programs and code from your systems. They help you catch the minor stuff that you don’t even think about. With a robust AV program in place, your network is protected from cyberthreats roaming freely about.
55% of organizations have had a security incident or data breach due to a malicious or negligent employee. After all, users are typically the entry point for many modern cyberthreats, such as email viruses and phishing attempts.
Training users on IT security matters entails keeping them up-to-date with the emerging threats. That can be done as a mass email sent out to everyone in the organization, or as regularly hosted training seminars.
There’s no point in jumping various security hurdles if your password is readily accessible to cybercriminals. You may think that people have realized this, and adjusted their passwords accordingly.
Unfortunately, that’s not the case. "123456" and "password" topped the list of leaked passwords for four consecutive years. We’re still waiting to see what this year will bring us.
A good password means mixing capital letters with lowercase letters. Add in some special characters and throw some numbers in there, too. A major component of password security is having different ones for each account.
If that’s too annoying to handle, consider getting a password manager to safely handle it for you.
Not all cybercriminals are trying to access your data through the internet. Many times, cybercrimes happen because the wrong people have access to important devices and software.
Keep your server room under lock and key. Install physical security systems, such as badge readers and video cameras. Make sure to routinely check on these to make sure only people who are supposed to have access to critical IT components are using these things.
Sending files through unsecured channels means that data is ripe for picking. Encryption, in its simplest form, adds a digital lock to your files. Only the intended user gets a key.
Related: Check Out Our Unified Email Management for Email Encryption
Even if you were to suffer a data breach, your encrypted data would be functionally useless to cybercriminals. To guarantee maximum protection, you’ll want to encrypt your data at rest, as well as your data in motion.
Security breaches often occur as direct result of unpatched devices and software. Software vulnerabilities change over time and give cyberattackers security pockets to exploit. However, keeping your IT infrastructure fully updated gives you the best chance at defending your data.
It can quickly become tedious to keep everything updated, so it’s important to automate your updates. Automation can free up your time and resources that can be better spent elsewhere in your business.
Cybersecurity best practices constantly evolve and shift over time. Though you can keep up with them on your own, you may not have the time or overall knowledge.
Related: Signs That You Need Managed IT Services
Partnering with a security specialist can keep your organization protected and give you peace of mind. For a flat-rate fee, you can have a cybersecurity team on standby to monitor and protect your network 24/7/365.
Ransomware has completely locked you out of crucial files needed to run your business. Customer names and addresses have been obtained by a cybercriminal to be sold to shadow brokers. Employee names and social security numbers are being distributed as you try to understand what happened and how to stop the madness.
Sounds terrifying, doesn’t it? That’s because it is.
We’ve put together a short list of 6 best practices to follow to avoid these scenarios from ever taking place.
Antivirus is often your first line of defense against malicious programs that are embedded in files trying to worm their way into your system. Keeping your antivirus updated and enabled on your machines is the key to ensuring proper network protection.
The most common way for your network to be attacked is through user targeted emails. Invest in a sophisticated external email filtering software. It will prevent those malicious files from ever entering your network space.
Not every user needs access to everything on your network. It’s important to understand who needs what, and why. In the 2016 Cyber Security Intelligence Index, IBM found that 60% of all attacks were carried out by insiders. Of these attacks, three-quarters involved malicious intent, and one-quarter involved inadvertent actors.
Setting proper permissions greatly cuts down on these attacks from happening in the first place.
It may be difficult to keep all the workstations on your network updated with current security patches. Without setting proper update policies, you’re stuck manually updating each computer.
Consider outsourcing the task entirely. With a security professional handling your security patches, you’re free to focus your time on other projects.
The most important line of defense when it comes to network security is education and training. If your users don’t understand how to look for phishing scams or suspicious files, they’re going to open your business up to a world of pain.
Keeping them in the loop entails actively sending them material, as well as regularly testing their knowledge. They don’t have to become overnight experts, mind you – just enough to avoid the obvious scams and viruses.
Despite your best efforts, it’s functionally impossible to guarantee 100% IT security and safety. Part of being secure and ensuring continued success is being ready in the event of a large data breach.
Crafting a thorough business continuity plan should be a core component of any business-grade network security plan.
A team of network security specialists is the ideal solution for modern businesses that don’t have a large MIS/IT Department. They’re also ideal for businesses looking to remove or supplement their in-house IT security efforts.
A network defense provider can help support in a large variety of areas that are important to the protection and sustainability of your business. They will protect your time and efforts using a wide variety of network security best practices.
Cyberattacks result in many bad things, including data deletion, data theft, data ransom, and even complete downtime.
Cybercrime damage costs are projected to hit $6 trillion annually by 2021. It’s imperative for businesses to lower their risk of these attacks from happening in the first place.
Here’s 4 tips on how to do just that.
Most modern cyberthreats don’t necessarily have to “brute force” attack their way through your network. Instead, they seek out the weakest point of entry to slip in. In practice, that’s your software and hardware that you’ve been neglecting to update.
Luckily, the people that manage your products are well aware of the current cybersecurity landscape.
There’s almost always a patch to cover up these vulnerabilities quickly. Therefore, simply keeping your IT updated can be enough to thwart would-be attacks.
Related: How an IT Service Provider Solves 3 Business Challenges
It’s easy to get overwhelmed by the sheer amount of devices and programs on the market. Choosing equipment with the right security features can make a huge difference in whether you’re actually protected or not.
For example, many small-business owners neglect to choose a router that meets their businesses needs. Home-grade networking equipment often lacks the security features that business-grade equipment has.
Related: Signs That You Need Managed IT Services
Another example? Antivirus. Home-grade antivirus simply isn’t complex enough to catch advanced threats, such as next-gen malware and viruses. On the other hand, business-grade antivirus solutions are much more thorough with their hunt for network infections.
The simplest and most common ways for cyberattacks to enter your network is through your employees. To the untrained eye, a phishing email or infected attachment seems completely legitimate.
But even a single click can quickly turn from minor nuisance to major issues.
To diminish the chances of these kind of attacks, you must actively train employees on cybersecurity best practices. Keeping them informed on the latest cybersecurity news is critical, too.
Start by establishing regular meetings. They don’t have to be too frequent – once every few months is plenty. These meetings should go over the latest threats (what they look like and how to defend against them). It’s also important to couple training with exceptional email security.
Cybercriminals know that most people are lazy when it comes to passwords. It’s really hard not to be – people have dozens upon dozens of accounts that each require their own password.
As tempting as it may be to use the same password for everything, consider doing otherwise. If a cybercriminal were to discover the password for one of your accounts, they could access all of your other accounts.
Did you know? For the fourth consecutive year, "123456" and "password" topped the list of leaked passwords.
Setting a password with both capital and lowercase letters, as well as a healthy dose of numbers, letters, and special signals, is the way to go.
Here’s a helpful tip, too – if you’re no good at remembering these passwords, consider using a secure password manager to securely manage them for you.
Running your business is tough enough. The last thing you need is hackers stealing your data or hardware malfunctions breaking down your workflows. IT service providers are the extra pair of hands you need to run your company.
These professionals find quick solutions to some of the most common business problems, so you can focus your energy on something else.
Here's how an IT service provider overcomes three business challenges.
You've read the headlines.
"Facebook Hackers Likely Hit Most Users,"
"It's 3 Billion! Yes, Every Single Yahoo Account Was Hacked in 2013,"
"Data of 143 Million Americans Exposed in Hack of Credit Reporting Agency Equifax."
It seems, then, that cybersecurity is a bigger problem for your business than it's ever been. If you don't have a proper cybersecurity and disaster recovery strategy in place, you could jeopardize your reputation.
Think about it rationally. If hackers infiltrate your network and exploit your data, will your customers trust you again?
Here’s a hint: the answer is probably not.
IT service providers manage multiple facets of your IT infrastructure for you, so you can concentrate on other areas of your business.
These professionals minimize the chances of hackers from stealing your valuable data through security measures like endpoint protection, machine learning, antivirus protection, and analytics.
Why is this so important?
60% of small companies go out of business within six months of a cyber attack. You still control your IT systems, of course. A managed IT service provider will simply carry the burden of management for you
Downtime can have a significant impact on your business. Whether it's the result of a power outage or a natural disaster, downtime results in loss of productivity, fewer business opportunities, and low employee morale.
Moreover, only 2% of organizations say they recover from a downtime incident in less than an hour.
An IT service provider gets your business up and running again quickly after a downtime incident. These companies utilize disaster recovery and business continuity plans to ensure you don't lose valuable data and your staff get back to work as soon as possible.
IT service providers don’t just respond to downtime events. They prevent downtime, too. They carry out all the IT tasks that you don't have the time to do yourself, such as regular system checks and hardware maintenance.
Completing these tasks greatly diminishes the chances of a downtime disaster happening in the first place.
You know how important customer service is to the success of your company. How would you feel if consumers jumped ship and took their business elsewhere because of issues with your computer systems, for example?
Companies with a well-crafted customer service strategy have an average customer retention rate of 92%. If you skimp on service, however, you could lose out on sales.
An IT technology provider improves efficiencies and limits downtime. From installing the latest software updates to managing network security, service providers take care of IT support issues in real-time and prevent these problems from happening in the first place.
IT service providers prevent customers from canceling appointments or stopping service as a result of hardware and software malfunctions. As a result, you can provide better service and manage customer expectations.
Customer service, downtime, and cybersecurity are three of the biggest challenges facing your business in 2018. You can't tackle these problems alone. Investing in an IT provider will streamline many of your day-to-day business tasks and improve productivity in your workplace.
Many businesses balk at the vague notion of managed IT services. What are managed services, and what do they do? The answer, in short, is any ongoing supported service related to your business’s IT.
But don’t take that to mean that managed services lack specific, tangible approaches that benefit business productivity. Working with a qualified Managed Service Provider (MSP) has countless approaches that can raise productivity while letting you focus on your business mission instead of fixing your technology.
We’ve put together a list of three managed services that will raise your business’s productivity, along with brief explanations of how they do it. The results might surprise you.
Cyberthreats are on the rise and the risks affects companies of every size and shape. In fact, almost half (43%) of all cyberattacks target SMBs. In spite of this, many SMBs lack a professional, guided approach to their network security. This can create a recipe for downtime and lost productivity.
Malware and ransomware attacks get more sophisticated every day. And all it takes is one negligent or uninformed employee’s click on a phishing email to infect your network or put you in a data ransom or data loss situation.
Such situations cost your company more than just expensive downtime (the average ransomware attack costs $100,000 due to downtime). They can also damage your reputation with clients and even cause legal repercussions for your business.
By having a qualified MSP handle your network security, you drastically reduce the chances that any of the above scenarios will affect your company.
Given the costs of downtime and data loss, it will likely have a positive impact on your bottom line, too.
Modern businesses live and die by their mission-critical data and systems. 60% of SMBs that lose their critical data close up shop within six months. Traditional data backup approaches leave significant exposure to partial or complete data loss due to their lack of redundancy.
For example, if you’re not backing your data up offsite, you’re sitting on a ticking data loss time bomb. Your business is one disaster away from total data loss.
But even if you manage to restore from your backups using outdated processes, your recovery process will take far longer than if you leave your data backup to an MSP. That’s because most MSPs will help you develop a business continuity plan as part of your data backup strategy.
In other words, when your systems go down or hardware fails, you’ll get back to work with far less downtime and incurred costs.
That’s not to even mention the added military-grade security data centers provide – or multiple layers of redundancy.
Your data is your business, and you should protect it accordingly.
You’re a professional in your industry with valuable insider industry knowledge that allows you to succeed. The right MSP will be an expert in protecting and backing up your data, too. They can reduce your potential for downtime and preserve your productivity and reputation in the process.
Troubleshooting is a huge time suck. Combining network management services with an in-house team can free up their time to deal with other issues that are pertinent and specific to your individual company needs.
The break-fix approach to solving IT problems costs not only money, but valuable time.
By hiring an MSP to manage your network and provide 24/7 IT support, you get the benefit of professional guidance and problem solving from qualified engineers who specialize in the exact kinds of problems that plague networks like yours.
This allows your team to focus on business while they monitor and eliminate potential problems from behind the scenes. An ounce of prevention is worth a pound of cure, as the saying goes.
Nowhere is that more true than when it comes to network management.
Whether you take a hybrid approach by outsourcing some tasks to an MSP and keeping others in house, or you decide to outsource all your IT needs to an MSP, there’s no question that professional guidance can help your business be more productive.
It can also insulate you from a host of potential productivity and downtime issues before they happen.
Where that balance falls depends in large part on the specifics of your business, your budget, and your approach. Often, determining the final balance means having conversations both internally and with potential partners.
Regardless, the first step is arming yourself with the right information.
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