Dynasis

IT Services for Small & Mid-Size Businesses

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> Ascend

Hungry for a utility-like, pay-per-play computing model but not ready to move to the cloud?

With Ascend, we’re taking the idea of outsourcing one step further. Rather than make a huge capital investment in hardware and software refreshes every 3 to 4 years, look to DynaSis for a complete on-premise hardware and software solution, from servers to desktops, at a low, fixed monthly fee. We’ll install, monitor and maintain the right-sized infrastructure to run your network and all of your proprietary, legacy and line-of-business applications plus add new functionality and capabilities.

Ascend is ideal for organizations dependent on proprietary or legacy applications not supported in today’s cloud environment or anyone who isn’t ready to make the transition to a hosted model. With Infrastructure-as-a-Service, you get all of the technology you need to meet your requirements with the network and servers located in your environment. yet you only pay a monthly fee to use them. Watch The Video!

Devoted Service; DynaMite Support.

We believe a company’s success lies in the satisfaction of its clients. We are 100% devoted to amazing customer service, 100% of the time. While others say they’re available if you have a problem, we work all day, every day to ensure you never do. In fact, we pride ourselves on identifying emerging problems and fixing them before you have an inkling they exist.

For those occasions when we hear the slightest peep of concern from you or your employees, we begin corrective action, immediately, like a flash of dynamite. That’s DynaMite Support.

If anything isn’t going the way it should, speak up, and we’ll listen. Our Microsoft Certified engineers will research your issue and make the best recommendation for your business. See our support process in action! (Video)

What's Included:

Infrastructure as a Service (IaaS)

Infrastructure as a Service (IaaS)

With IaaS, we free you from the endless cycle of upgrading software, then upgrading hardware to meet the demands of the software, then starting all over again. You never again worry about budgeting for the mammoth capital expense of new hardware, nor will you need to negotiate with multiple vendors for complicated and tricky purchase plans. Instead, you’ll work with a single, dedicated partner—DynaSis.

You’ll pay one set monthly price for the use of top-flight infrastructure that we set up at your site and then maintain with Digital Veins, our proactive monitoring and issue resolution service. On established, best-practices cycles, we’ll come in and upgrade your equipment to the latest models. And, because we have strong vendor relationships with all the major hardware manufacturers, we enjoy preferred pricing that can be passed on to you through the lowest possible monthly fees.

Server Infrastructure Management

Server Infrastructure Management

At DynaSis, we use a cutting-edge, industry leading technology to monitor your servers and related infrastructure around the clock. Our technology specialists receive a system alert if anything is even slightly suspicious, and they can usually fix it before it leads to bigger problems. We take regular system snapshots, letting us roll back and restore your system if anything goes awry. This approach exponentially reduces the chances of a system outage or slowdown.

As part of our service, we install recommended patches and fixes, provide endpoint security (with continually updated anti-virus and malware definitions), administer policy management, and generally ensure your server is a fine-tuned machine. If user activity threatens to consume your storage capacity and cause a crash, we’ll dynamically reconfigure user access to prevent that from happening, as well.

Desktop Management

Desktop Management

As with our Infrastructure Management service, DynaSis deploys an advanced technology solution that remotely monitors every connected computing device on your network for potential trouble. If abnormalities signal possible impending concerns, our team receives an alert, 24/7/365. They immediately intervene to proactively avert calamity. We also push out patches, administer policy management, and scan your email and files for malware and other threats. In short, we perform the preventive tasks you and your staff may be too busy to complete, with little or no disruption of user activities.

A bonus component of our Desktop Infrastructure Management service is Secure Desktop, an additional layer of protection for your desktops and laptops to keep spyware, viruses and malicious exploits at bay. With this feature, your PCs are protected when users access public Wi-Fi networks, browse an infected website, respond to a phishing invitation or insert a contaminated, removable drive into their machine. Any attempt to compromise your system will be met with the most up-to-date, stringent defense available, with updates pushed out to devices every few minutes.

Hosted Exchange

Hosted Exchange

When you move your Exchange mail server “to the cloud,” you eliminate one of your most complex, expensive, and resource-intensive infrastructure boondoggles without giving up any control. Messages are stored at DynaSis’ world-class data centers on high-availability servers from industry leading manufacturers. Our service lets you leverage productivity enhancements you may not even be using, such as policy configuration and mobile synching.

With Hosted Exchange, sleepless nights spent worrying about email security are long gone. You pay only for the number of mailboxes and accounts you need, with anti-spam, virus and malware filtering, daily backup/archival and other crucial protections included in the price. Multiple data feeds over major Internet backbones helps ensure you never have to work without the service that’s become mission critical for most businesses—your email.

Data Backup and Disaster Recovery

Data Backup and Disaster Recovery

If you experienced a server or system meltdown, could you get fast access to your data? Could you continue servicing your clients while you waited for a replacement? More importantly, would your clients wait for you? What if your firm suffered a fire, flood or other major disaster? How long would it take to restore normal computer operations? Do you want to ensure you never lose access to your data for a minute, let alone forever?

Your data—from email messages to client contracts—is the lifeblood of your company. Ensuring it is backed up regularly, and that you can access both data and applications, no matter what, is an imperative for corporate survival. We understand your tolerance for business disruption will vary, based on your operating model, your clients and your budget.

Managed Security Services

Managed Security Services

Security should be the technology equivalent of both a castle guard and a magic cloak. From your firewall to your anti-spam solution, it should negotiate entry and exit for employees and invited guests but render the network impervious to anyone with bad intentions. Given the number of Internet threats (more than 200 million new ones, each year), you cannot afford a single mistake.

DynaSis offers three protective mechanisms to shield your firm against destructive forces. All of these are fully managed and monitored solutions that protect you 24/7/365, with questionable behavior scrutinized and updates applied continually. With every change—new VPN users; new applications; employee status changes—we’ll reconfigure your security for robust protection that doesn’t impede your business.

Help Desk and Onsite Support

Help Desk and Onsite Support

No matter what your Help Desk requirements might be, we will devise a plan that works for you. Our services are not location, device or solution specific. Whether your administrative assistant can’t figure out how to create a Task in Outlook or a salesman needs help logging onto your VPN from Zimbabwe, we can assist.

Support requests are accepted online or via phone by DynaSis specialists, and your staff can contact us anytime, day or night, without first routing the request through “proper channels.” Once you have contracted for Help Desk, we will assist any of your staff no matter where in the world—or on what device—they might be.