Dynasis

IT Services for Small & Mid-Size Businesses

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> ITility by DynaSis

What is Cloud Computing?

Simply put, Cloud Computing is the ability to access data, software applications, storage, communications capabilities, and computer processing power from a “Cloud” of online resources.

At first, companies were reluctant to give up  control of part of their infrastructure, but once  they did, they were able to focus on getting better at their business. And everyone came out ahead. Industry experts have long known that, once information technology got to be fast and reliable enough; the world’s computing infrastructure would come to resemble the electricity infrastructure. That’s exactly what’s happening with Cloud Computing.

 

The ITility by DynaSis Cloud Solution

Our industry-leading ITility by DynaSis service, you get two levels of protection – physical and virtual. Physically, your data is stored in a highly secure data center with tightly controlled access.

ITility by DynaSis is a managed IT service designed for small businesses that offers you a complete IT services package so you can run your business without all the work of managing your IT infrastructure. It requires no management on your part. Instead, it uses DynaSis’ infrastructure and the DynaSis data center to provide you with reliable service, including 24/7/365 support and up times of 99.999% – all for one low fixed monthly cost.

Learn More About ITility by DynaSis! (Video)

What's Included:

Cloud Servers

Cloud Servers

We provision a private server for you at our data center, running on high-performance hardware equipped with Intel CPUs and blazing-fast memory. Servers can be dedicated (your firm controls all use of the physical server box) or virtual (we partition a secure, private, server for your company on a larger physical server). Optionally, we can help you transition to application hosting, whereby you run only specific applications (some or all) at our data center, enabling you to retain local control of your business data.

You connect to your server, from anywhere in the world, through an easy-to-use, Web-based portal (PC or mobile device). Everything on the server runs as if it were at your office, only with blazing-fast performance. You never worry about uptime (how does 99.9% sound?), maintenance and other IT hassles. If you need more space, we can increase your allocation quickly and easily.

Server Infrastructure Management

Server Infrastructure Management

At DynaSis, we use a cutting-edge, industry leading technology to monitor your servers and related infrastructure around the clock. Our technology specialists receive a system alert if anything is even slightly suspicious, and they can usually fix it before it leads to bigger problems. We take regular system snapshots, letting us roll back and restore your system if anything goes awry. This approach exponentially reduces the chances of a system outage or slowdown.

As part of our service, we install recommended patches and fixes, provide endpoint security (with continually updated anti-virus and malware definitions), administer policy management, and generally ensure your server is a fine-tuned machine. If user activity threatens to consume your storage capacity and cause a crash, we’ll dynamically reconfigure user access to prevent that from happening, as well.

Desktop Management

Desktop Management

As with our Infrastructure Management service, DynaSis deploys an advanced technology solution that remotely monitors every connected computing device on your network for potential trouble. If abnormalities signal possible impending concerns, our team receives an alert, 24/7/365. They immediately intervene to proactively avert calamity. We also push out patches, administer policy management, and scan your email and files for malware and other threats. In short, we perform the preventive tasks you and your staff may be too busy to complete, with little or no disruption of user activities.

A bonus component of our Desktop Infrastructure Management service is Secure Desktop, an additional layer of protection for your desktops and laptops to keep spyware, viruses and malicious exploits at bay. With this feature, your PCs are protected when users access public Wi-Fi networks, browse an infected website, respond to a phishing invitation or insert a contaminated, removable drive into their machine. Any attempt to compromise your system will be met with the most up-to-date, stringent defense available, with updates pushed out to devices every few minutes.

Hosted Exchange

Hosted Exchange

When you move your Exchange mail server “to the cloud,” you eliminate one of your most complex, expensive, and resource-intensive infrastructure boondoggles without giving up any control. Messages are stored at DynaSis’ world-class data centers on high-availability servers from industry leading manufacturers. Our service lets you leverage productivity enhancements you may not even be using, such as policy configuration and mobile synching.

With Hosted Exchange, sleepless nights spent worrying about email security are long gone. You pay only for the number of mailboxes and accounts you need, with anti-spam, virus and malware filtering, daily backup/archival and other crucial protections included in the price. Multiple data feeds over major Internet backbones helps ensure you never have to work without the service that’s become mission critical for most businesses—your email.

Data Backup and Disaster Recovery

Data Backup and Disaster Recovery

If you experienced a server or system meltdown, could you get fast access to your data? Could you continue servicing your clients while you waited for a replacement? More importantly, would your clients wait for you? What if your firm suffered a fire, flood or other major disaster? How long would it take to restore normal computer operations? Do you want to ensure you never lose access to your data for a minute, let alone forever?

Your data—from email messages to client contracts—is the lifeblood of your company. Ensuring it is backed up regularly, and that you can access both data and applications, no matter what, is an imperative for corporate survival. We understand your tolerance for business disruption will vary, based on your operating model, your clients and your budget.

Managed Security Services

Managed Security Services

Security should be the technology equivalent of both a castle guard and a magic cloak. From your firewall to your anti-spam solution, it should negotiate entry and exit for employees and invited guests but render the network impervious to anyone with bad intentions. Given the number of Internet threats (more than 200 million new ones, each year), you cannot afford a single mistake.

DynaSis offers three protective mechanisms to shield your firm against destructive forces. All of these are fully managed and monitored solutions that protect you 24/7/365, with questionable behavior scrutinized and updates applied continually. With every change—new VPN users; new applications; employee status changes—we’ll reconfigure your security for robust protection that doesn’t impede your business.

Help Desk and Onsite Support

Help Desk and Onsite Support

No matter what your Help Desk requirements might be, we will devise a plan that works for you. Our services are not location, device or solution specific. Whether your administrative assistant can’t figure out how to create a Task in Outlook or a salesman needs help logging onto your VPN from Zimbabwe, we can assist.

Support requests are accepted online or via phone by DynaSis specialists, and your staff can contact us anytime, day or night, without first routing the request through “proper channels.” Once you have contracted for Help Desk, we will assist any of your staff no matter where in the world—or on what device—they might be.