IT Support for Business
Monitor – Manage – Maintain
Whether you use your own equipment in your own office, or we install our equipment in your space, or we use our equipment in our highly secure Level IV facility, our service expertise will enable you to do what you do best, even better.
24x7 Monitoring & Proactive Management
24x7 Unlimited Technical & Onsite Support
Data Backup Management
Desktop & Device Management
Expert, responsive, and friendly, our staff forms the foundation for premier IT service.
Great Customer Service
Our well-coordinated layers of oversight and guidance produce a superior customer experience.
We hire people with industry experience and technical certifications. You don’t have time to mess around and we understand uptime is paramount.
Call us and you will speak to a live person right away.
Our team is large enough to provide all the IT resources you’ll need, and small enough to develop a deep understanding of your business, your people, and your network.
Our Approach is Innovative & Complete
» Solution Designers
» Project Management
» Professional Services
Virtual CIO Services
» Client Advocate
» Budgets & Technology Roadmap
» Monitor Service Delivery
24/7/365 Help Desk
» Fast Response
» Avg Response Time 30 Minutes or Less
» Certified Technicians
» 4 hour Mission Critical Response
» Trained & Certified Engineers
» 24x7x365 Availability
Network Operation Center
» 24x7x365 Monitoring
» Proactive Management
» Managed Backups & Security
» 99.999% Uptime
» Cloud Enabled and Available
» Dynamically Scalable
Full Data & Application Backup
» Dedicated Team
» Continuous Monitoring
» Routine Backup Auditing
Our Detailed Reporting
Transparency Through Reporting: Customer Service Dashboard Report (CSD)
We believe in regular reporting on both our service performance and your network, so every month we deliver a CSD Report directly to your inbox, giving you both a high-level overview for executives, and fine-grained details so technicians can drill down and assess. This information gives you a thorough look at how we are managing your network and assures that we will identify potential problems before they happen.
Fixed Predictable Costs
Fewer Service Calls
“We didn’t have a huge capital expense up front. DynaSis purchased and maintains the infrastructure and guarantees us the best technology available for a fixed monthly cost. Considering we operate on a strict budget, the monthly fee is perfect for our situation.” On a scale of 1 to 10, with 10 being the highest, Holbrook says she gives DynaSis “at least a ’9” and would definitely recommend them to someone else.
Michelle Holbrook (External Affairs Manager, ECG-Electric Companies of Georgia)
Want to Learn More?
Contact us today and see how DynaSis can help with your IT and allow you to focus on running your business.