VoIP Service Provider

Sometimes, a VoIP service provider uses various words or language that is confusing to a business person who isn’t technology savvy. If your VoIP service provider has used words or phrases like T1 line, or acronym VoIP, then this quick, helpful sheet should help you when talking with your VoIP service provider.  You may find it handy if you have questions on what a feature is or does.
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VoIP: This stands for Voice over Internet Protocol. As you might guess, this is a service that allows your voice to be carried over the Internet to another phone or computer. VoIP services are provided by a VoIP service provider at low costs. This type of service can be beneficial to small businesses that are looking to cut costs or have quality service. It also allows for more mobility.

PBX: This means Private Branch Exchange. It is a telephone exchange that serves a particular office over a phone line. These are the traditional phone systems that you see in businesses. They have been well used because of their ability to change lines and other services, although it can be a complicated set method of evaluation. With a VoIP service, all of this is done over the Internet.

T1 line: This is a fast, fiber optic Internet line. It carries data at very fast speeds, allowing for the VoIP service to maintain excellent quality and service, without sacrificing call stability or speed.

On-Premises Solutions: One of the services the VoIP service provider DynaSis provides. This allows for a business to have all of the operational equipment of their service on their property. For customers that may have concerns with security and privacy, this is a notable option. However, the client is responsible for maintaining their equipment and setting up its operation. DynaSis offers an easy to use, custom interface to make sure the process is simple.

Branch to Branch calling: This refers to anytime you call another office powered by your VoIP solution. Another example of this would be how cell phone providers allow free calling to anyone in their network.

Cloud or Hosted service: This refers to data or services being hosted away from the office, most times in data centers located around the globe. This means there is no special equipment or a dedicated Internet line needed to make use of the VoIP solution. For small businesses of one or two employees this may be the best option.

For more information about DynaSis as a company or as a VoIP service provider, please contact our sales department at 678-373-0716.