IT Support for Business

Monitor – Manage – Maintain

Whether you use your own equipment in your own office, or we install our equipment in your space, or we use our equipment in our highly secure Level IV facility, our service expertise will enable you to do what you do best, even better.

Our Services

We proactively monitor and manage your core IT infrastructure 24×7, 365 days a year. Our staff works around the clock to ensure every aspect of your network and server hardware and components are fully up to date, secure and optimized.

24x7 Monitoring & Proactive Management

We proactively monitor and manage your core IT infrastructure 24×7, 365 days a year. Our staff works around the clock to ensure every aspect of your network and server hardware and components are fully up to date, secure and optimized.
IT support MUST be there when you need it. Running three shifts a day, our 24×7 Help Desk and onsite support team are ready to take your call at any time. Our certified, knowledgeable engineers can even resolve server and other issues in the middle of the night ― while you are sleeping peacefully.

24x7 Unlimited Technical & Onsite Support

IT support MUST be there when you need it. Running three shifts a day, our 24×7 Help Desk and onsite support team are ready to take your call at any time. Our certified, knowledgeable engineers can even resolve server and other issues in the middle of the night ― while you are sleeping peacefully.
We manage your data backups and monitor them continually to protect your data and applications 100% of the time. We provide reporting to give you peace of mind, but our round-the-clock protection means you never have to worry.

Data Backup Management

We manage your data backups and monitor them continually to protect your data and applications 100% of the time. We provide reporting to give you peace of mind, but our round-the-clock protection means you never have to worry.
We eliminate the stress and strain of desktop, laptop and mobile device management by proactively managing, controlling and securing your devices, thereby increasing uptime and staff productivity. How much simpler can it be?

Desktop & Device Management

We eliminate the stress and strain of desktop, laptop and mobile device management by proactively managing, controlling and securing your devices, thereby increasing uptime and staff productivity. How much simpler can it be?
Protecting and securing your data is always our top priority. Our comprehensive service provides 12 layers of protection: We monitor and manage firewall updates, continually update anti-virus and malware protection, harden your network with a cloud-delivered, network security service and much, much more.

Managed Security

Protecting and securing your data is always our top priority. Our comprehensive service provides 12 layers of protection: We monitor and manage firewall updates, continually update anti-virus and malware protection, harden your network with a cloud-delivered, network security service and much, much more.
We assign you a Virtual Chief Information Officer (vCIO) who will continually review your service quality and provide proactive recommendations on how technology can further enhance your business. These recommendations, along with our Customer Service Dashboard reports, provide you the information you need to make sound business decisions.

Expert Advice

We assign you a Virtual Chief Information Officer (vCIO) who will continually review your service quality and provide proactive recommendations on how technology can further enhance your business. These recommendations, along with our Customer Service Dashboard reports, provide you the information you need to make sound business decisions.

Co-Sourcing

An I.T. Executive’s Best Friend

If you thought the goal of a managed IT service provider was to replace you, you could not be more mistaken. The IT executive at the typical small to mid-sized business today faces challenges that grow exponentially and our true goal is to provide you with the tools you need to overcome them. We have a team of over 30 engineers, with people certified in virtually every specialty you could want, in addition to our 24 x 7 x 365 helpdesk and field support teams. Our executive team, including Solutions Architects, is also ready to help you prepare for immediate or staged upgrades, and dealing with tricky situations before they become serious problems.

“Co-Sourcing: combining the resources of multiple entities.”

Give us a call today and we can discuss our “ala carte menu of services” for you to evaluate and choose.

  • Network Monitoring
  • Support Desk & Ticketing
  • 12 Layers of Security
  • Dedicated Service Teams
  • Compliance Monitoring
  • Strategic Planning
  • Software as a Service (SaaS)
 

Our People

Expert, responsive, and friendly, our staff forms the foundation for premier IT service.

Great Customer Service
Our well-coordinated layers of oversight and guidance produce a superior customer experience.

Knowledgeable People
We hire people with industry experience and technical certifications. You don’t have time to mess around and we understand uptime is paramount. 

Immediate Response
Call us and you will speak to a live person right away.

Intimacy
Our team is large enough to provide all the IT resources you’ll need, and small enough to develop a deep understanding of your business, your people, and your network.

Our Approach is Innovative & Complete

Managed IT Support

Installation Services

» Solution Designers
» Project Management
» Professional Services

Managed IT Support

Virtual CIO Services

» Client Advocate
» Budgets & Technology Roadmap
» Monitor Service Delivery

Managed IT Support

24/7/365 Help Desk

» Fast Response
» Avg Response Time 30 Minutes or Less
» Certified Technicians

Managed IT Support

Onsite Support

» 4 hour Mission Critical Response
» Trained & Certified Engineers
» 24x7x365 Availability

 
Managed IT Support

Network Operation Center

» 24x7x365 Monitoring
» Proactive Management
» Managed Backups & Security

Managed IT Support

Data Centers

» 99.999% Uptime
» Cloud Enabled and Available
» Dynamically Scalable

Managed IT Support

Full Data & Application Backup

» Dedicated Team
» Continuous Monitoring
» Routine Backup Auditing

 

Communication

Our Detailed Reporting

Transparency Through Reporting: Customer Service Dashboard Report (CSD)

We believe in regular reporting on both our service performance and your network, so every month we deliver a CSD Report directly to your inbox, giving you both a high-level overview for executives, and fine-grained details so technicians can drill down and assess. This information gives you a thorough look at how we are managing your network and assures that we will identify potential problems before they happen.

Managed IT Support

Delivered Outcomes

Fixed Predictable Costs

Fixed Predictable Costs

Happy Employees

Happy Employees

Security

Security

Stronger Brand

Stronger Brand

Fewer Service Calls

Fewer Service Calls

Invisibility

Invisibility

“With our former provider, our personnel were incredibly frustrated—every week, somebody’s system was down. With DynaSis and the new equipment, everything is so much better and more efficient.”

Galen Stump (General Manager, Cifial USA)

Want to Learn More?

Contact us today and see how DynaSis can help with your IT and allow you to focus on running your business.

Call us today at 678.373.0716 or fill out the form and we’ll call you!

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DynaSis Partners